What is

PayBud?

Paybud is a cutting-edge solution that revolutionizes financial transactions. It is meticulously designed to ensure ease and stress-free processes from account creation to payment. By eliminating unnecessary protocols, Paybud provides a seamless, efficient financial system. The user experience is at the forefront, empowering individuals with a hassle-free way to manage their finances effortlessly.

Project Overview

Project Duration

Three Months (Initial Launch)

Tools:

Adobe XD, Miro, Corel Draw, Photoshop, Zeplin, Google Analytics, MS Excel, Powerpoint, Illustration, Paper and Whiteboard

Team

UI/UX Designers, Developers

Method:

Traditional Project Management

The Product

App Name: TopUp

Category: B2C Web App

Colour: Purple, Pink Blue and White

Features: Online Payment System

The Case

The Problem

Non-Japanese speakers often face significant challenges when opening bank accounts and accessing payment platforms in Japan, primarily due to language barriers and complex account opening procedures and requirements.

The Goal

Design and develop a comprehensive product that simplifies financial transactions, encompassing everything from account creation to payment processing. By eliminating unnecessary protocols, we aim to provide users with a seamless, stress-free experience, ultimately ensuring an efficient and user-friendly financial system.

My Role

As a UI/UX Designer for the PayBud project, I played an important role in the design process. PayBud required not only seamless transactions but also the integration of user identification details and biometrics for improved security, along with all necessary legal information. Addressing these technical challenges, I focused on maintaining aesthetics while developing a scalable design system to ensure consistent branding and feel.

Utilizing Adobe XD for design and prototyping, and Zenhub for managing our Scrum process, we conducted multiple sprints. Each sprint delivered viable increments, allowing us to test, gather feedback, and make necessary iterations. This iterative approach ensured that the end result was not only functional but also visually appealing and user-friendl

Pain Points

No Translators in Local banks

Most Japanese financial institutions lack staff who speak languages other than Japanese.

Official documents required to open these accounts are only available in Japanese.

Hanko or Inkan

Most Japanese financial institutions require new customers to provide an Inkan or Hanko stamp, which can be particularly challenging to obtain due to the difficulty in finding where to acquire one.

Visa Policies

Most Japanese financial institutions require a work visa before a foreigner can open a proper account, which affects individuals on dependent visas or other types of visas.

Availability Constraints

Most users work on weekdays and cannot visit financial institutions in person because these institutions are only open during weekday work hours.

Personas

Journey map

Wireframes

  • Prominent buttons on both the app and website homepage enable users to easily access common activities.

  • Address and Payment Management:

    • Users can conveniently view, set, and manage their preferred delivery addresses and payment options.

  • Card Application:

    • Seamless application process for physical and/or virtual debit cards directly from a computer or smartphone, with quick delivery within a few days.

Lofi & Hifi Prototype

Flow of Transaction

  • Choose a Recipient

  • Review and confirm recipients information

  • Send Money

Video of First Prototype

Considerations

Accessibility:

  • Utilized a darker shade of purple to meet accessibility standards, benefiting users with color blindness.

  • Incorporated standard icons throughout the design to enhance navigation accessibility for all users.

  • Language Options:

    • Implemented a language change option, enabling users to switch to their preferred language for improved accessibility and usability.